Posts Tagged: management

Integrating an online community engagement strategy

Republished from eGov AU. When I wrote my first online community engagement strategy for Telstra’s Wireplay service in 1997, one of the factors I considered was how to ‘complete the loop’ – integrate inbound and outbound online channels to reach, engage and promote interaction across the widest possible audience. In those days we used massRead… Read more »

Ask GovLoop on Knowledge – Bottlenecks of Knowledge Management

Governments encounter fundamental problems in their attempts to come to grips with knowledge managment. Before governments can improve their knowledge management they should have a clear picture of the bottlenecks. Some of these include: Loss of knowledge Knowledge hoarding Reinventing the wheel Poor decisions Inability to learn Lack of concern The “I learned it onRead… Read more »

The Evolution of the Social Media Evangelist

This post originally appeared on my external blog, “Social Media Strategery.” I’m currently going through my annual assessment, and in completing my self-assessment, I had some time to reflect on the last year and subsequently, over my six years at Booz Allen. As I combed through old emails and files, I thought back to 2006Read… Read more »

Leadership Reflections Part 3 – Leadership Managment and Supervision

From Leadership descriptions and configurations of the roles of leadership, management and supervision vary widely. I have come to the conclusion that there can never be a final answer because no one can understand and implement their understanding in their lifetime. What we can do is accept that there are many fine people who wouldRead… Read more »

Government 2.0 Taskforce Roadshow – Encouragingly Refreshing

I attended the first Government 2.0 Tasforce Roadshow held yesterday in Canberra at the Australian Bureau of Statistics in Belconnen. Whilst the agenda was published on the Taskforce web site I really did not know what to expect on the day. Given the format the event took it would have been more useful to bothRead… Read more »

“Cutting Edge” Strategies for Reorganizing or Downsizing: The “Stress Doc’s” Top Ten Tips for Tip-Top Management

[Cautionary Note: This article may be hazardous to the ironically-impaired.] In this era of organizational restructuring or downsizing, or better still, right-sizing, or most on target, what I call “fright-sizing,” the challenge for top management is having the savvy and guts to gut much of your workforce while still maintaining survivor productivity and team moraleRead… Read more »

Ask GovLoop on Knowledge – Local Government’s Interest in KM

Local governments are now becoming an ever-increasing group seeking ways to manage their knowledge that is evident by their concerns of knowledge loss. This interest is also noted by an emphasis on the value of people, as the creators of knowledge, the source of solutions and the deployment of ways for the sharing and reuseRead… Read more »