In 2011, venture capitalist Marc Andreessen said that “software is eating the world.” What he meant was that new software is enabling companies to scale faster, reduce costs, and deliver better customer experiences, and that the rapid spread of useful software is allowing entrenched players like Walmart and FedEx to better maintain dominance in theirRead… Read more »
Posts Tagged: Bureaucracy
government is an incredible and complex mechanism, and [you] need to understand how to navigate your bureaucracy
From global pandemic response to economic recovery, inter-governmental work to address complex crises is happening every day. Here’s how to navigate it all.
It is a mindful bureaucracy that responds to and addresses real needs and eagerly welcomes challenges and tests over time.
One of President-elect Donald Trump’s primary campaign promises was to reduce inefficiency and red tape in government. If he’s serious, here are some areas he and Congress may want to consider.
Bureaucracy – it’s not a word that inspires a whole lot of positive feelings these days. To the public, it can symbolize government inefficiency and unresponsiveness. To the federal worker, it often represents a rigid structure that stifles their agency’s agility. Bureaucracy can be overwhelming, even painful, but it doesn’t have to be. And forRead… Read more »
Should the federal government be more like Disney when delivering its customer service experiences? Greg Godbout, the chief technology officer at the Environmental Protection Agency, suggests as much when he keynoted an AFCEA roundtable in Bethesda a couple weeks ago. According to Federal Times, he told the audience how Walt Disney World delivers a seamlessRead… Read more »
Today I had to take care of a small errand and was struck by the inefficiency with which government works: Before walking in the door, I couldn’t figure out which instructions applied to me. I could barely even find them on the website. The appointment system was telephone-based, a frustrating waste of time. Once inRead… Read more »
Management expert Gary Hamel says it is time we kill the bureaucracy. He recommends a new approach called Management 2.0 where people move from guardians and gatekeepers to joiners and enablers. Over Management Some of us work in suffocating bureaucracies of multiple management layers. It is difficult to get our high level bosses to listenRead… Read more »
I’m going to keep this quite short considering this is post about obedience, public sector managers, the nature of evil and social media. I’m going to argue how findings of a few psychological studies suggest the modern communications person needs to be more in touch with ‘the people’ avoid being complicit in evil acts. ARead… Read more »