This is the third post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. To craft a well-definedRead… Read more »
This is the second post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. The first section ofRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »
Improving America’s public education system has been at the forefront of policy debate for years. At the core of the debate often is how to best measure performance of teachers and school districts. With the help of Oracle, the Upstate New York School District of Rochester has recently implemented business intelligence tools to track studentRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
GovLoop is proud to present one of our newest guides, the GovLoop Guide to Workforce Planning in the Public Sector. We all know that the public sector workforce is changing. Although the government workforce is extremely complex, the GovLoop Guide to Workforce Planning in the Public Sector set out to find some best practices, tipsRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, we interviewed 11 government employees and conducted an online survey of 138 government employees from our GovLoop community. Customer service is a core function of government. With government customers having heightened expectations of the levelRead… Read more »
Technology enables us to do many of the things we enjoy doing, and technology helps agencies reach their most important mission objectives. Across GovLoop we have dozens of tips and tricks for IT professionals to help launch their projects. Some are more technical than others, but there are always some common trends that I pickRead… Read more »
The use of big data has been gaining momentum over the last few months. The term big data still has some ambiguity in how it is defined, and for government there are numerous challenges to unlock all the benefits and promise of big data for agencies. Commonly, big data is viewed as taking large volumesRead… Read more »