Communicating With Confidence

During the Supervisors Community of Practice session on Nov. 17, an expert shared advice on relaying messages with confidence and authority.

The Do’s and Don’ts of Delegation

Spooky season is officially here, but is there anything scarier than delegating tasks across your team? If you find delegation downright daunting, now’s the time to come out from hiding behind the desk and learn how to master this critical management skill. During our recent Supervisors Community of Practice virtual networking discussion, Sharon Swabb, CareerRead… Read more »

Tips for Effective 1:1 Meetings

As a supervisor, one-on-one meetings are one of the most powerful tools in your toolbox. Yet, managers and direct reports alike tend to dread them. Why is this? When did one-on-ones get such a bad reputation? It’s time for a reset on these meetings. Below are a few key takeaways and the recording with JeanineRead… Read more »

Employee rests their head on their desk.

Engaging an Unengaged Team

As the dog days of summer roll in, you might notice your team being a little slower to respond, or maybe a bit checked out during meetings. This dip in engagement is quite common this time of year, but as supervisors, it is essential to manage and support the team’s productivity and output. So howRead… Read more »

Navigating Workplace Dynamics at Your Agency

Every agency’s workplace is dynamic. It’s unique to your organization’s values, processes, and, most importantly, personalities and perspectives. Navigating these internal dynamics can be tricky and downright stressful, but as a supervisor, it’s critical for you to lead your team effectively without succumbing to conflict or confrontation. Here are three quick key takeaways from thisRead… Read more »

How to Handle Fire Drills

Someone else’s emergency is not necessarily your emergency. However, as supervisors, your team’s fire drills actually are your problem, and you have to stay calm when the heat is on. So, how can you possibly manage everything that comes across your desk in a productive, organized way? By understanding the dynamics of crisis management andRead… Read more »

Workers standing in front of a large clock

New Approaches for Time Management

We’ve never been more distracted. Incessant notifications, emails, calls, pings, deadlines, meetings, and competing priorities make staying focused nearly impossible. Yet, as a supervisor, it’s crucial to manage these distractions while meeting team objectives. The key is to master time management. Much like our learning styles, there is no one-size-fits-all approach to managing our workloadsRead… Read more »