Five years ago, GSA’s Integrated Technology Services (ITS) team had an ambitious vision: to create a governmentwide acquisition contract (GWAC) to meet all of the federal government’s IT services needs. But primarily ITS wanted to save time and money by eliminating the need for agencies to create their own contracts. That vision and commitment createdRead… Read more »
GSA’s strategic network services program is critical to the services and missions of almost all civilian and defense agencies. Our telecommunications and IT contracts are designed to reduce risk and increase efficiency for government agencies. The government completed the FTS2001-to-Networx transition about a year ago. The transition took longer than expected, but here’s the greatRead… Read more »
Republished from Mary Davie’s blog, Great Government through Technology Internet Protocol Version 6 (IPv6) year-end FY14 deadlines are fast approaching for the federal government. If you haven’t started, now is a good time to consider how far we’ve come and what we have left to do to complete IPv6 transition. The CIO Council’s IPv6 guidanceRead… Read more »
In our most recent blog post, we shared how much money federal agencies and taxpayers save by using GSA’s Networx program. And while it’s a significant amount of money, there’s more to the savings story. Across government we are challenged with constrained budgets and acquisition resources while simultaneously focused on improving procurement and ultimately deliveringRead… Read more »
It’s been four months since GSA launched our Managed Mobility Program. We’ve gotten positive responses to the program, but we see a few common misconceptions out there, so I thought I would help set the record straight. Let’s do a quick look at the most common questions we’ve received on our Managed Mobility Program. IsRead… Read more »
I often hear about different tactics to improve customer service, some are good ideas and some not as good. This isn’t to say every idea isn’t worth exploring but rather, successful customer service comes from one core thought: Customer service starts with understanding the customer. So we asked, and we listened carefully. We understand thatRead… Read more »
Note: This is a guest blog written by Erv Koehler, Regional FAS Commissioner, Southeast Sunbelt Region. His National IT Commodity Program Team in Atlanta has spearheaded the GSA Reverse Auction tool. GSA is on a roll and literally rolling out new tools to help the government buy smarter by making the acquisition process better, faster,Read… Read more »
If you had to take a course about Networx called “How to Get the Most from Telecommunications,” would you pass with flying colors, fail, or just get by? If you know what Networx is, what options are available, and your organization has placed orders using Networx, congratulations, you’ve passed Networx 101. If you want toRead… Read more »
Small business helps America innovate, create jobs, and grow. These small businesses also play a critical role in moving government forward, and ITS is dedicated to providing ample access and opportunity to connect government to small business. With Small Business Week upon us, I thought it would be a good opportunity to look at howRead… Read more »
In my last blog, we talked about FSSI Wireless. Today, let’s take a closer look at GSA’s other new complementary program: Managed Mobility. How does Managed Mobility complement your wireless plans and devices? What are the benefits of Managed Mobility? Think baseball and sunshine. All your resources are gathered (bats, balls, uniforms, players, coaches, stadium,Read… Read more »