The 21st Century Integrated Digital Experience Act (IDEA) was signed into law on Dec. 20, 2018 to bridge the gaps with modernizing government agency technology and previously non-digital, paper-based processes. So what does that entail for government agencies?
Posts Tagged: services
Dan Kent, Public Sector Chief Technology Officer at Cisco, explains why agencies should take a multi-layered approach to modernization.
In 1996, the FCC, at the request of the White House, reserved 311 as a nationwide non-emergency number, and the federal government subsequently funded pilot programs to determine the feasibility of using this number to divert non-emergent calls away from 911. Baltimore was the first in the nation to establish a 311 system as partRead… Read more »
The concept of public agencies delivering services to one another is nothing new, but doesn’t happen as often as it could. Policy wonks, the media, elected officials, and agency managers all agree the concept makes sense: One public organization does something well, and shares that expertise with another public agency, at a cost that providesRead… Read more »
There is a big push on Open Data initiatives since this enables organizations to share data with partners and also build new innovative solutions. Open data maximizes value creation built on structured and unstructured data. Open Data initiatives should be based on technologies that can collect and cleanse data in a standardized manner so thatRead… Read more »
Government agencies partner with local residents to solve community problems, design new projects, coordinate beautification efforts, and keep lines of communication open. As a longtime city employee, I have worked on many community “outreach” or “engagement” projects over the years. One conversation I had with a resident had a profound impact on my work perspective.Read… Read more »
What are the major levers for driving changes in government agencies? Traditional tools are statutory changes, budgetary controls, and executive orders. But one that seasoned government executives will use to drive change is control over delegations of authority. A recent report by the Partnership for Public Service on how several federal agencies created shared serviceRead… Read more »
William Noonan, the U.S. Secret Service’s head of cyber investigations, has urged Congress to require businesses to notify consumers and law enforcement agencies in the event of a data breach, FCW reported Wednesday. Adam Mazmanian writes that Noonan appeared at a House Financial Services Subcommittee on Financial Institutions and Consumer Credit hearing Wednesday. “While thereRead… Read more »
The Department of Health and Human Services will test the federal health insurance marketplace website for network security in a simulated cybersecurity attack, Nextgov reported Monday. Aliya Sternstein writes hospitals, insurers and the HHS will try to communicate and share data with the government during the simulation test. Kevin Charest, HHS chief information security officer,Read… Read more »
Republished from Mary Davie’s blog, Great Government through Technology Internet Protocol Version 6 (IPv6) year-end FY14 deadlines are fast approaching for the federal government. If you haven’t started, now is a good time to consider how far we’ve come and what we have left to do to complete IPv6 transition. The CIO Council’s IPv6 guidanceRead… Read more »