Posts By Francesca El-Attrash

Top 10 Millennial-Friendly Federal Agencies

It’s no secret; federal government is very concerned about attracting and keeping millennials in the public workforce. Right now, only about 16 percent of the federal workforce is made up of millenials. According to a recent report by the Government Business Council, the federal government will need to hire more than 200,000 highly skilled workersRead… Read more »

Using Analytics to Create Smarter Cities

Regional and municipal governments strive to deliver higher levels of service, but face challenges with little funding to support their efforts. One solution that delivers services more efficiently combines open data and smart city programs. Software as a service helps cities and municipalities acquire swifter data-driven decision-making capabilities. In a recent IBM report, we getRead… Read more »

Revolutionizing Customer Service with Microsoft

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Despite government investing more time, resources, and knowledge into their customer service initiatives, constituents still don’t seem to be fully satisfied. According to leadingRead… Read more »

What Challenging Yourself Really Means

Today, I will try to challenge you. As a young professional, I often hear key phrases like this when attending career info or advice sessions. Established professionals at some point always say how important it is to “Challenge yourself! Get out of your comfort zone! Do something that makes you scared.” When I hear suchRead… Read more »

Easing Cloud Migration

This blog post is an excerpt from GovLoop’s recent guide, the The Future of Cloud: 5 of the Latest Cloud Computing Trends in Government. Download the full guide here. The great cloud migration in government is well underway. How various government agencies support the cloud will differ depending on whether the agency is federal, state or local.Read… Read more »