Posts By Gray Craig

Follow the NAGW conference on Twitter: #NAGW2009

The National Association of Government Webmasters’ annual conference this week in Galveston, TX. Live tweets from conference sessions available by following #NAGW2009. Also – NAGW is live-blogging select sessions during conference – just like being there! See www.NAGW.org for Live Blogs and live twitter feeds.

Time for an E-Newsletter Review

It seems like everyone has some sort of electronic newsletter campaign now. Sure, it’s a great way to save paper, but is your publicity gem really effective? Is your e-newsletter generating click-through for your agency? What percentage of click-through is enough? There are lots of opinions on this, but here’s my take: There are alwaysRead… Read more »

Roanoke County, VA Wins National and State Awards for Web 2.0

Roanoke County once again claimed the top spot among counties in the 150,000-249,999 population category, reaffirming the County’s committment to providing first class information technology services for its citizens. The Digital Counties Survey is a comprehensive list of everything digital, from infrastructure to IT-based services for citizens. Conducted by the Center for Digital Government, theRead… Read more »

Twitter Guidelines for Local Government

Below is a near-final draft of Roanoke County, Virginia’s Twitter Guidelines. This is structured as a working guideline document to help guide our local county departments on how to implement Twitter, appropriate usage, while lending some oversight authority to our Web 2.0 Working Group (cross-departmental collection of Web 2.0 geeks). Our county could probably fieldRead… Read more »

Web 2.0 Working Group Charter

For those of you that read my last post on our new Social Media Policy, here’s the companion document that describes the duties and responsibilities expected from the peer oversight group, obliquely named the “Web 2.0 Working Group.” We’re hoping a more creative name for the group will emerge in time, but for now maybeRead… Read more »

Social Media Policy – Finally Approved!

For all those that have asked over the past several months, here is Roanoke County’s brand spankin’ new Social Media Policy, an administrative policy approved by the County administrator as a guiding document to help our locality further our Web 2.0 projects. So far our projects have been limited to a few County Twitter accountsRead… Read more »

Only 10 Days Left Until MuniGov Con! Register Now!

The first-ever MuniGov 2.0 virtual conference hosted in Second Life is coming up April 10! Don’t get left out of this unique FREE training opportunity and discussion of Web 2.0 by some of the art’s best practitioners! New to Second Life? See http://www.munigov.org/ for Second Life Orientation information. Register now, set up a projector andRead… Read more »