There is an old adage in marketing that states you should under promise and over deliver on a project. Clearly that’s better than over promising and then under delivering! But my question today is are those of us working in government perhaps under promising and over promising at the same time? How we frame ourRead… Read more »
Author’s note: I’m reproducing this blog from our internal City of Toronto staff webbook blog on social media. Would you agree we face a great deal of bureaucracy in our work in government? It’s generally not one person who may impede the progress of a task but more often a chain of sometimes old andRead… Read more »
Author’s note: I’m reproducing this blog from our internal City of Toronto staff webbook blog on web writing. With all the buzz around Web 2.0 technology, it’s easy to forget social media tools allow everyone to “write for the web”. It’s no longer a one way street. User comments are often more significant than theRead… Read more »
Author’s Note: I wrote this originally a year ago fresh into my Mac era. It was rough! I’ve evolved a bit since then and, perhaps it is the cult of Mac, but things are fairing much better now. #gofigure – to borrow from Twitter: GIVE ME THE WORKS So I foolishly bought a Mac computerRead… Read more »