Leading in Uncertainty; Using Language to Solve Complex Problems
Getting the language right in terms of the problems agencies are facing can help them address them no matter what uncertainties they are facing.
Posts Tagged: language
3 German Words Every Government Official Must Know
Today, more than ever, an appreciation of the richness of foreign languages can guide those in and around government. Three German words, if embraced by government officials, can transform policy and politics.
How to Speak the Language of Leading
Communication is one of the most important aspects of leading. Great leaders must be sure they are speaking the same language as their employees. Learn how to ensure others understand what you are communicating.
Diversity with Inclusion: More than Numbers
When we speak out or choose to discriminate or hurt, it means that we spent the time and energy with intent. This intention is to take away or reduce someone’s identity so that they no longer feel equal.
The Similarities Between Learning a New Language and Using Data Strategically
Learning a new language is akin to how cities should learn use data as an asset. Here’s how to adopt data as an asset strategy citywide.
Don’t Fear Artificial Intelligence, Plan For It
The key is not to think of artificial intelligence as an existential threat, but rather an event we can plan for and build around.
Plain Language Doesn’t Have to Be Plain
I had a really great conversation with one of my coworkers the other day about the concept of “plain language” which really got me thinking about writing across all parts of government–local, state, federal… Here in the federal government, we talk about plain language–which is the idea that language should be easy to understand forRead… Read more »
Meeting Your Web Audience in Their Language
In today’s communications world, you simply can’t ignore the global reach of the Internet, regardless of your industry. The vast majority of organizations — including those without physical offices — benefit from, and are becoming increasingly dependent upon, a strong international presence to communicate and connect with their communities. Every communications professional must face theRead… Read more »
The Importance of Being Global: Cultural Competence in the Public Sector
A study on trends in cultural competence focusing on healthcare policy, practice and education cites cultural competence as a strategy to improve quality of care and eliminate racial/ethnic disparities. The aim is to “develop a workforce capable of delivering high-quality care and services to everyone regardless of race, ethnicity, culture or language proficiency,” state contributorsRead… Read more »
Is your marketing content consistent? – why CMOs should care!
Friend of mine just posted the following article on the importance of using consistent language. Last week I booked a flight with Southwest Airlines. I noticed this on the site: Best rate Guarantee! When you make a hotel reservation at southwest.com, you can feel confident that you’ve secured the lowest price for your hotel booking.Read… Read more »
