The dog days of summer are here, and the heat can leave you feeling sluggish and unmotivated. It’s time to renew your passion for public service with August’s new online trainings! We’re covering a whole slew of topics relevant for gov employees. Starting out the month with future-proofing your data and closing it withRead… Read more »
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Identity proofing, or identity verification, refers to the process of gathering data and analyzing signals to confirm an individual’s identity and assess the risk of conducting a transaction with them. Many individuals have extensive digital trails, making it easy to verify their identities with a high level of confidence. But think about younger individuals whoRead… Read more »
Agencies need to tackle cybersecurity in a holistic way, relying on zero-trust strategies that shift from complex and inefficient approaches to more streamlined, process-oriented systems. Let’s explore a few ways that you can make that shift with these zero-trust best practices from Richard Breakiron, Senior Director of Strategic Initiatives for the Americas Public Sector atRead… Read more »
Someone else’s emergency is not necessarily your emergency. However, as supervisors, your team’s fire drills actually are your problem, and you have to stay calm when the heat is on. So, how can you possibly manage everything that comes across your desk in a productive, organized way? By understanding the dynamics of crisis management andRead… Read more »
School might be out for summer, but it’s no time to be a slouch. Summer months are still open for learning opportunities from GovLoop! From using AI to innovate in your agency to feeling more confident in your career, we have a topic that will pique everyone’s interest. Take a look at the topics below,Read… Read more »
How can we ensure that the voices of the public truly shape the policies that govern their lives? Engaging the public effectively in policymaking and planning is crucial for creating inclusive and representative policies. Fortunately, emerging digital tools enable agencies to reach a broader audience as well as gain more feedback and public engagement. DuringRead… Read more »
From securing data to handling workplace fire drills, there’s a lot to learn in June. We’re offering free professional development throughout the month, with government and industry experts offering their insights to help empower you in your career. Check out the sessions below, and be sure to register, even if you aren’t able to makeRead… Read more »
We’ve never been more distracted. Incessant notifications, emails, calls, pings, deadlines, meetings, and competing priorities make staying focused nearly impossible. Yet, as a supervisor, it’s crucial to manage these distractions while meeting team objectives. The key is to master time management. Much like our learning styles, there is no one-size-fits-all approach to managing our workloadsRead… Read more »
For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals andRead… Read more »