Two months ago I became a father. As such, I’ve had to navigate a number of government entities in order to get services for my son. As such, it made me think more about what is great customer service in government. Which after doing some research, I found this great article on Maslow’s Hierarchy ofRead… Read more »
Today, technology is a critical component to transform and modernize government to truly create a 21st century government. For our year-end report, the GovLoop team set out to explore what technology trends shaped 2012 to help agencies meet organizational goals. The report also includes best practices, case studies, and identifies which trends will shape governmentRead… Read more »
Last week, GovLoop, in partnership with Young Government Leaders hosted a half-day training session for government employees. The event, NextGen+ was a partner program for GovLoop’s annual conference, NextGen. Last year NextGen had over 600 attendees of emerging government leaders, all looking for resources and information to train improve as leaders in the public sector.Read… Read more »
As part of a recent leadership retreat, I got a chance to read former GE CEO Jack Welch’s book Winning. My favorite part of the book was the chapter on leadership as it provided the most succinct framework on leadership I’ve seen. So here’s the 8 Rules of Leadership from Jack Welch. Leaders relentlessly upgradeRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Should countries govern the internet? That’s the question the creators of the World Conference on International Telecommunications in Dubai are trying to answer. It’s the only conference of its kind in 24 years. Click here for our full recap. We talk about social media and citizen engagement all the time, butRead… Read more »
We talk about social media and citizen engagement all the time, but some agencies CIOs are doing better than others. MeriTalk ranked the federal CIOs in terms on online social media savviness. Here are the results: Federal Computer Week reports MeriTalk assigned the CIOs points based on Facebook use, LinkedIn connections, tweets, followers and Follower-to-FollowRead… Read more »
Today, technology is a critical component to transform and modernize government to truly create a 21st century government. For our year-end report, the GovLoop team set out to explore what technology trends shaped 2012 to help agencies meet organizational goals. The report also includes best practices, case studies, and identifies which trends will shape governmentRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Washington Redskins rookie quarterback Robert Griffin III, better known as RGIII, has electrified fans by his exciting style of play and poise under pressure. We look at his leadership secrets. And cull out tips for the Presidential Management Fellows. Click here for the full recap. But First: Your Fiscal Cliff UpdateRead… Read more »
Washington Redskins rookie quarterback Robert Griffin III, better known as RGIII, has electrified fans by his exciting style of play and poise under pressure. At just 22 years old, the young gun has reinvigorated Redskins fans and inspired his coaches and teammates. So how did he do it? And what RG III leadership lessons canRead… Read more »
Today, technology is a critical component to transform and modernize government to truly create a 21st century government. For our year-end report, the GovLoop team set out to explore what technology trends shaped 2012 to help agencies meet organizational goals. The report also includes best practices, case studies, and identifies which trends will shape governmentRead… Read more »