Using Content Management to Meet Federal Reforms

White House memorandum OMB 17-22 challenges federal agencies to “create a lean, accountable, more efficient government” by scrutinizing processes, eliminating redundant programs and reducing the federal workforce. What’s more, it requires a plan for these initiatives in less than three months. In a recent post, we discussed agencies’ need to adopt enterprise content management (ECM)… Read more »

4 Questions for Clear and Compassionate Communication

We all want to be heard and understood, especially in a difficult conversation. Ask yourself these four questions beforehand to help your message come across clearly and compassionately to the listener.