Colorado CIO Locates Customer Delight
Colorado CIO’s one-year anniversary is nearing, and she had some success stories to share about 2019 as well as customer delight priorities and workforce plans for 2020.
Make Your Cybersecurity Strategy a Winning One
With so many disconnected systems spread across a complex network, how can security teams achieve the level of visibility they need? The answer lies in applying automation and orchestration to government networks.
The Promise of Online Dispute Resolution
Technology provides huge opportunities for empowering citizens and expanding access to justice. Courts need to harvest technology in order to stay relevant. ODR is a powerful way to do that.
Confessions of a Digital Undertaker: The Realities of Innovation in Cities
I’m over government “innovation.” Not because innovation isn’t conceptually important, but because of the term carries a sense of ownership relegated to a chosen few in any given organization.
Foundations for Federal Digital Transformation
Real digital transformation starts by assessing your “digital maturity.” This requires a comprehensive, top-to-bottom examination of how you operate today.
It’s a Beautiful Day in the Neighborhood
Mister Rogers’ show, theme song and lyrics make me wonder: how we can be better neighbors or community members? What lessons and tips did Mister Rogers teach us on how to be civic-minded, caring and engaging residents?
How to Engage Your Community with User-Generated Content
How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?
Looking Back, Looking Forward
While recognizing our shortcomings, the end of the year also offers a time for us to celebrate our successes.
Trustworthy AI for the Future of Fingerprints, Biometrics
GovLoop interviewed Elham Tabassi, Chief of Staff for the Information Technology Lab (ITL) at the National Institute of Standards and Technology (NIST).
Use This Worksheet to Get Started With Workforce Reskilling
In this worksheet, we’ve adapted questions from OPM’s reskilling toolkit to help your agency decide if this workforce strategy is a good fit.
