Creating Space to Think: Why Stillness Is a Leadership Skill
Stillness is often undervalued. Yet leaders who intentionally create space to think make clearer decisions and lead more effectively.
Better Service Starts Here: Key Lessons for Building Stronger CX
Creating a great customer experience (CX) isn’t about a single initiative or one-off improvement. It requires a consistent, intentional approach that shapes how employees interact with customers every day. During a recent GovLoop CX Community of Practice session, Anthony Armstrong, P.E., CFM, Director of Planning and Development Services, City of College Station, Texas, shared insightsRead… Read more »
Lunch and Learn During the NextGen Virtual Summit
It can be tough to fit professional development into your busy schedule. With growing pressure to stay on top of the latest tech and career trends while also performing your regular duties, it can feel impossible to carve out time and learn something new. Luckily, our NextGen Government Training Virtual Summit on Wednesday, Oct. 21,Read… Read more »
Removing Friction, Driving Results: The Path to a More Agile Government
During a recent webinar, experts shared a common message: modernization is about removing barriers that prevents agencies from doing their best work.
How Zero Trust Can Ready Your Data for AI
In this video interview, Ashley Blake of Collibra discusses how and why agencies need automated data intelligence for zero trust — and AI.
Stop Waiting for the Opportunity: Build It
Career advancement is too important to leave to chance. Create opportunities by building skills, relationships and capacity for greater responsibility.
Resilience Is a Leadership Skill
Leadership is tested during adversity. Discover how resilient leaders build trust, inspire confidence, and help teams navigate uncertainty together.
Managing Change Fatigue with Organizational Slack
Change can be easier when you find ways to mentally carry less with you. Here are practical ways to make space to process, recover and adapt.
The Housing Crisis Is Also a Collaboration Crisis
Picture a working parent who does everything right, goes to work, pays bills, and cares for the children. Then rent goes up. Childcare goes up. Groceries cost more. Transportation and utilities cost more. Perhaps child support is part of that financial balance, support coming into one household to help care for a child while theRead… Read more »
Impactful and Sustainable Public Service
The question we can ask ourselves to find our purpose in our work is: Who is better served because I did this work well?