Why You Should Pair AI with Open Data
The use of AI and open data holds great potential for communicating important information to residents.
How Not to Persuade Your Colleagues
Compromise leads to better, more sustainable shared solutions. When you’re seeking to persuade your colleagues, set an example of respect, be willing to hear what they have to say and focus on nurturing a relationship built on trust. You’ll be surprised at the results!
Dealing with a Passive-Aggressive Coworker
Dealing with a passive-aggressive coworker is hard — but not impossible. Here are ways you can react differently to this difficult situation.
How to Craft the Right Cloud Strategy to Enable Better Customer Experience
Here are tips that can apply across agencies for finding the right cloud strategy to improve services, reduce costs and even, improve customer experience.
The Challenges to State and Local Government
To fully reap the rewards of cloud, agencies must consider which cloud offering best fits their existing infrastructure investments, IT skill sets and management procedures
Searching for a Better Means of Data Management?
As government agencies hash out the challenges that come with making better use of their data, first understanding what they have and where to find it is key.
Asset Management Systems in Natural Resource Management
With our work in natural resource and surface water, we utilize our asset management system in many ways. The ability to spatially conceptualize data helps our team make more effective policy decisions and communicate environmental and resource issues with better clarity.
Improving Customer Experience from the Inside
Transforming the way your agency serves the public is an inside job — one that starts with challenging internal mindsets and processes.
Courageous and Creative Employees Propel Better Government CX
A focus on government customer experience (CX) is increasingly important to public sector actors, but it takes a dedicated team of employees to initiative effective implementation.
When Starting New Projects, Don’t Forget to Enjoy the Climb
Regardless of your personality, aptitudes, and preferences, when faced with a new project that looks daunting just remember – the outcome is worth all of the effort you are about to expend. Don’t look at the difficulty, but instead look at the journey ahead and enjoy the climb!
