What Law Enforcement Taught Me About Trauma-Informed Leadership 

When an officer walked into a Featured Contributor’s training session straight from working a homicide, notebook open, fully present and ready to work, they unknowingly taught an important leadership lesson: The people on your team always carry more than you can see.

How to Create a Social Media Plan That Builds Community and Trust

During GovLoop’s recent CX Community of Practice, “How to Create a Social Media Plan,” Ellen Kamilakis, Assistant District Administrator for Communications at the Virginia Department of Transportation (VDOT), shared how agencies can use social media to foster trust, engage communities, and communicate effectively during both routine operations and crises.