A People-Centered Approach to Problem-Solving
An interview with Tara McGuinness, on how networks, technology, management and data practices can be used to tackle inequity and other challenges.
Mentoring as a Career Development Tool
A mentor can be invaluable for advancing your career. For National Mentoring Month, here are some ways to find yours!
Automation Platforms Drive Government Effectiveness
Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. Automation offers a way forward.
The 6-Step Approach to Digital Transformation Within Government
A digital transformation journey can transform agencies into sustainable digital service organizations that deliver greater value to their customers.
Data-Driven Decision-Making Gets Real
To make evidence-based policy, takes more than information–it requires the ability to turn information into knowledge and to base decisions on it.
Potter County, PA Used Maps and Data to Bridge the Digital Divide
A rural Pennsylvania community expanded broadband internet services using GIS.
How to Make Digital Documents Work for You
Manually sifting through data is time-consuming and terribly inefficient. A digital approach to documentation, however, can yield faster, more accurate and more insightful outcomes.
What You Need to Know About Story Intelligence Before Your Next Presentation
Learn how the literary world’s secret wisdom can help you to master business storytelling so you can enjoy the most successful outcomes.
How to Face Flu Season
The cold and flu season can be tough on an agency and its employees. Here are ways to prepare and to manage people and job responsibilities when illness strikes.
Think Like a Business
Technology is not a panacea for an agency’s IT ills, says one industry leader. Rather, tech is an enabler, a way for government agencies to move beyond bureaucracy and adopt a more businesslike mindset. And an agency’s success depends in large part on its willingness to embrace automation and find industry partners.