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Career, Leadership, Learning

Creative Leaders Build Trust with Compassion: Solving Problems Together 

Creativity is a critical — but often unrecognized — component of successful leadership. Here’s how to foster it.

July 5, 2022
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Nina Bianchi
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Tags: creativity, leadership

Cybersecurity

Modernized Networking Is Key to Government Cyber Resilience

Security has to be baked into the architecture from the outset, and must extend seamlessly across the operation.

July 1, 2022
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Vincent Lomba
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Tags: cybersecurity, modernization, networking, Resilience

Career, Communications

What Happens to Your Identity

For all its benefits, remote work leaves you vulnerable, blurring the line between personal and professional.

June 30, 2022
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Candace Thorson
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Tags: hybrid, remote work

Analytics, Cloud, IT Modernization

Letting Go of Legacy Systems

Agency data is increasingly vulnerable to attacks by malicious actors — and older IT systems can do little about it. A new, analytic IT approach is more secure and helps agencies better fulfill their missions.

June 30, 2022
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Candace Thorson
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Tags: analytics, artificial intelligence, cloud, legacy systems

Analytics, Project Management

Keep Projects on Track by Asking the Right Questions

Sometimes the most important step in launching a project is to ask the right questions upfront.

June 29, 2022
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John Monroe
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Tags: project management, RECAP

Cybersecurity, Human Resources

Cybersecurity Needs May Require an Innovative Approach: Outsourcing

The demand for cyber talent is incredibly high. For government agencies, outsourcing might be a better solution than cultivating in-house experts.

June 29, 2022
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Edward Tuorinsky
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Tags: cybersecurity, outsourcing

Citizen Engagement, Digital Government, State and Local

How Do You Overcome Resistance in Projects?

We spoke with your colleagues, current and former govies who are experts in the digital services realm. We wanted to know: Have they encountered resistance at work? And importantly, how did they overcome it?

June 28, 2022
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Pearl Kim
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Tags: Resistance, user research

Career

Recognize Habits That Hold Us All Back

Today’s problems with gender equity won’t be solved without new ways to get past ingrained mindsets. Here’s how to do that.

June 27, 2022
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Lauren Walker
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Tags: NextGen, professional development

Citizen Engagement, Digital Government, State and Local, Tech

Aim for the “X”

Agencies often suffer from low approval ratings, lower than the private sector. So how can even behemoth agencies reinvent themselves? Paying more attention to experience management (XM) is a great start.

June 27, 2022
Dante Ricci
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Tags: citizen satisfaction, customer experience, CX, experience management, XM

Cybersecurity, State and Local

Orlando’s Approach to Managing Change and Culture

One of the trickiest parts of implementing zero trust is the cultural shift because it requires stakeholder departments and end users to go through more security layers.

June 27, 2022
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Nicole Blake Johnson
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Tags: Orlando, Zero Trust

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