I decided I was going to read a book a week every couple of weeks for a year, here’s a quick review of this week’s book. You can see the ongoing list here. Basic Info Trust Me I’m Lying: Confessions of a Media Manipulator by Ryan Holiday Why I read it A buddy of mineRead… Read more »
APIs (Application Programming Interfaces) are a technique for interacting with data (usually on the web) which liberates users from relying on particular applications or having to do complex programming to reuse the data in interesting ways. Unfortunately few government agencies go the extra distance to release their data with an API, instead using specific dataRead… Read more »
The Labor Department’s Office of Disability Employment hosted a webcast, Policy Development Think Tank Webcast: New Strategies for Successful Collaboration, as part of the ePolicyWorks initiative. DorobekINSIDER’s Chris Dorobek hosted the panel. The panelists outlined their perspectives on the use of new and innovative open government strategies for policy developments. On the Panel: GB: GadiRead… Read more »
This is National Customer Service Week, and I hope you (yes, you!) take a few minutes to think about what you’ve done to help your customers lately. Did you do a great job answering that email? Super! Did you suggest an improvement to the website that made it easier for customers to find a topRead… Read more »
You step up to do the same thing you’ve done a million times before. You’re good! It always worked like magic. But something is different about this time. It’s not working. What gives? If whatever you have to do depends on a team, maybe the team hasn’t gelled yet. Don’t ignore this critical step! AboutRead… Read more »
Sick of going to one government bureaucracy for a service only to get passed along to another and yet another? Wonder why government doesn’t communicate across agencies to provide a centralized service to you? Jared Gulian and his colleagues at the New Zealand Department of Internal Affairs are planning a solution for New Zealand. They’veRead… Read more »
There are numerous ways that one can participate in and pay tribute to the electoral process, but what’s really nice is how many of the keyholders seem to be involving the crowd in this current election. For example, the National Journal recently made a call for better questions for the presidential debates. Among the numerousRead… Read more »
Have you ever walked into an organization and just got that “Uh, why does everyone look the same” feeling… I know I have. You may have heard the expression, people are like snowflakes, and no two are the same – that’s diversity folks. In today’s ever diverse business environment, for organizations to excel, they mustRead… Read more »
Have you ever walked into an organization and just got that “hum something just doesn’t feel right feeling”… I know I have (more times than I’d like to count). Many of us know from the first time we enter into an organization, whether as an employee or a consultant, that what they say is notRead… Read more »
The other day, a coworker and I had a discussion about how it’s nearly impossible to create something completely “original.” As a designer, this should make me want to close my laptop, go grab a bite and call it a day. But alas, if you dig a little deeper, even the most innovative artists’ magnificentRead… Read more »