Communications

ABCs of Presenting — a Trainer Staple

Training and Development, and Communication are so intricately entwined that I can’t help myself talking about it. I argue that the basic communication process is not simple, but in concept it is really–and those who get the Primer embedded have the easiest time adding the complicated parts. Never say, “in other words.” Never say never.Read… Read more »

Set Up Your Own Blog With Our Blog Route Plans!

Over the last year, there’s been a significant increase in the use of social media by those of us working in public works. Some of us are using it for work to enhance communications with citizens or other professionals. Others have started using it only to interact with personal friends and relatives. But even thoughRead… Read more »

Mobile Risk Management: Welcome to the Jungle

Philip Ewing reports on a nightmare scenario for the Department of Defense. Suppose a worker’s Android phone is infected with malware, and she innocently plugs it into her work computer to charge and sync contacts. You can imagine the government IT workers turning green at the thought of thousands of unknown phones running unknown softwareRead… Read more »

Redesign of CTOlabs.com

CTOlabs.com, a site we produce in service to enterprise CTOs seeking ideas, concepts and evaluations, has just undergone a major makeover focused on making content easier to discover. The layout is now presented in a newspaper format with large headlines, lots of images, and automated suggestions of content related to what you are looking at.Read… Read more »

“How to Manage Social Media” Presentations

My thanks to Joel Sarfati, Director of 40 Plus of Greater Washington D.C. and Professor Ray Kimball of Montgomery College’s TechLeap Program for inviting me to give presentations on “How to Manage Social Media for Busy Professionals” last week. Both events had great audiences, and I appreciated the vigorous question-and-answer sessions. Two slide decks shareRead… Read more »

Weekly Round-up – September 02, 2011

Gadi Ben-Yehuda Mobile, Apps, and Embedable Maps Bryan Yurcan reports that financial institutions are turning to social media to communicate with their customers during disasters, while Neal Ungerleider reports that the Navy is turning more and more to Google+ for its communications needs. FEMA, meanwhile, has released an app for use in preparation for andRead… Read more »

I Am Ninja: TweetDeck as a Killer App

The profile for @DODASSMC reads: “The Army’s Director of Online and Social Media Division coordinates these monthly meetings for professional development and networking of DOD social media folks.” For the past two months, I’ve had the pleasure of addressing that group, and I’ve come to realize that it’s time for me to embrace (resurrect?) myRead… Read more »