There’s a lot of excitement around AI right now, especially as organizations look for ways to work faster, improve service delivery, and help employees be more productive. But one key message stands out: AI success isn’t really about the technology. It’s about having the right foundation in place first. As AI evolves into more advancedRead… Read more »
In a recent webinar, “What’s Next in Government Cybersecurity,” cybersecurity leaders discussed emerging threats, AI, and more.
AI policies focus on models, ethics, privacy, but many neglect the invisible governance layer that operationalizes those policies.
Governmental red tape too often does nothing more than tie everyone’s hands behind their backs. This is a persistent problem I dealt with when fulfilling a request for proposal. The agency we were working with was interested in the prospect of outsourcing. Unfortunately, the procurement office knew so little about our industry that every conference callRead… Read more »
All of the topics – principles, processes and practices ‒ in this series of blogs belong under an umbrella of governance.
Information governance incorporates the policies, controls and information lifecycle management processes that agencies need to control cost and risk.
Learn about how to make government more customer-centered!
Can leaders in a democracy think beyond the next election? This is a key question posed by a New Zealand academic, Jonathan Boston, who is studying how different countries attempt to address long-term risks to society, the environment, and fiscal sustainability. Dr. Boston, visiting the U.S. on a Fulbright Scholarship, sums up some of hisRead… Read more »
Technological convergence of legacy and real-time data communications are quickly shaping emergency call taking and the role of Public Safety Answering Points (PSAPs) nation-wide. The result of current Emergency 9-1-1 (E9-1-1) trends, including technological progression, PSAP consolidation, and regional networks, is not only the evolution of the emergency response landscape, but the entire public safetyRead… Read more »