Leadership

Dealing With Email

Ahhh… The life of the 2008 government worker. Full of hours on Outlook (except you poor Lotus lovers) reading, writing, and loving email. And then there is managing email on the Blackberry. If you don’t watch yourself, you can end up spending all day on email. As such, you need a system to manage emails.Read… Read more »

Dealing with Failure

When you are early in your career, mentors have often told me “you should take risks” and “if you aren’t failing, you aren’t trying.” While I understand their advice, it is still really hard to fail for the perfectionists out there. One of the best talks I’ve been to recently was Karen Evans from OMBRead… Read more »

Lessons from the great 2009 Birmingham City Council website disaster

The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »

Lessons from the great 2009 Birmingham City Council website disaster

The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »

SBA Administrator Karen Mills to Address National Press Club Dec 14

SBA Administrator Karen Mills will speak at a National Press Club luncheon, Monday, Dec. 14. Mills’ speech, “Building Businesses, Creating Jobs, and Strengthening our Economy,” will highlight the Obama administration’s efforts to ensure that small businesses have the resources they need to continue to drive economic growth and create jobs. The nation’s largest single financialRead… Read more »