Leadership

Lit match with fire

How to Handle Fire Drills

Someone else’s emergency is not necessarily your emergency. However, as supervisors, your team’s fire drills actually are your problem, and you have to stay calm when the heat is on. So, how can you possibly manage everything that comes across your desk in a productive, organized way? By understanding the dynamics of crisis management andRead… Read more »

Public Service Reboot: Cultivating Resilience in the Face of Burnout

Burnout is still a leading concern for government employees. Explore how agencies are embedding resilience strategies into their operations, and learn about programs that support mental health, peer connection, and team culture, so that teams bounce back without burning out.

What’s in a Memory?: The Importance of Institutional Knowledge

It’s important to be prepared for employee turnover in order to ensure a stable workforce, particularly as the workforce continues to age. Managers need guidance about employee retention, such as how to attract talented younger workers, as well as how to continue operations and retain institutional knowledge.