DevSecOps: Why Do You Need It?
DevSecOps integrates security throughout the development lifecycle. Incorporating this will help secure your environments against threat actors.
Tech
A 21st-Century Education in Ohio Prisons
Education can make a big difference for people leaving prison. Here’s how one state uses technology to enhance options for incarcerated students.
What’s Next for CX?
When citizens have positive, efficient interactions with government services, it fosters transparency and confidence in public institutions. By prioritizing customer experience (CX), agencies can reduce frustration, improve accessibility, and ensure that services meet the needs of diverse communities. During this month’s CX Community of Practice, we invited Marisa Mellema, Senior Manager, Digital Experience Team, KingRead… Read more »
Empowering Transportation Agencies With AI-Fueled Innovation
Responsible for ensuring the safety of the various ways we travel, transportation agencies are challengedto reduce crashes and ensure the efficient movement of people and goods. In order to do that effectively, agencies must rely on data to help create new approaches to safety, resiliency, operations, and planning, and to address challenges such as congestionRead… Read more »
Technical Advisory or Architecture Board: Which One Is Right for You?
Technical advisory boards and architecture boards differ in their functions, but they each can help organizations. Learn how, so you can review your organization and see which model would be a greater asset.
Drive AI Success With a Modernized Data Infrastructure
Did you know that around 85% of AI projects fail, with data access often attributed as the top reason for their failure? With AI’s potential to boost public service delivery and cut costs, agencies need to create an intelligent data infrastructure (IDI) tailored for their government environment to help AI projects come to fruition. Let’sRead… Read more »
Stop Intruders in Their Tracks
It’s a well-known fact that agencies invest most of their cybersecurity budgets in trying to prevent breaches, but unfortunately, bad actors still manage to find their way in. So, how do you mitigate the damage that attackers can do once they get inside your system? Microsegmentation is an approach that involves creating isolated network segmentsRead… Read more »
The Future of AI and CX
AI has impacted almost every facet of government services, with customer experience being no exception. In fact, agencies now have a prime opportunity to elevate CX. So, what does an AI-powered CX strategy look like? During the latest CX Community of Practice, Angy Peterson, Vice President of the Granicus Experience Group, offered insights into theRead… Read more »
Balancing Security Efficiency and Effectiveness
Confronting a growing number of alerts and tighter resources, government agencies must evaluate their existing security deployments in endpoint prevention, detection, and response for opportunities to reduce costs and leverage the right technology for more efficient endpoint security. Let’s explore a few best practices that can drive new levels of security efficiency in endpoint securityRead… Read more »
Boosting Business Outcomes: Does IT Maturity Have an Impact?
Large projects typically struggle to meet deadlines or financial goals. From an IT perspective, a project’s success is a shared responsibility with business teams and IT.