Tech

Chris Anderson’s Hierarchy of Reward

Verisign had a mind bending Building A Better Internet program at the Newseum in Washington DC. Three pages of good notes, huge respect for the people on stage (2011 Judges Video). There will be posts on this program for months. The keynote was Chris Anderson. I’ve seen Chris Anderson before. His presentations are the equivalentRead… Read more »

How governments can use social media to better prepare for, respond to and recover from emergencies

Hi All, Thought you might be interested to see this presentation by the Emergency 2.0 Wiki project on how governments can use social media to help their agencies, employees and customers better prepare for, respond to and recover from emergencies. We presented it at the recent Smart Government Conference in Canberra, Australia. We would beRead… Read more »

10 Ways to Optimize Facebook for Government – Notes from Adam Conner, Part II

Here is an expanded version of my post from this morning 10 Ways to Optimize Facebook – Notes from Adam Conner. The presentation slides from Adam’s presentation can be found below. Adam started his presentation by providing an overview of how the world has gone social and traditional borders are no replaced by connections ofRead… Read more »

Are you making a great impression with your emails?

Are you making a great impression with emails? Emails are one of the top three, and sometimes in the top two, ways governments communicate with their clientele. Emails play a key role in creating a great customer experience and are pivotal in providing quick information that is technically accurate. Here are some easy things youRead… Read more »

Don’t Miss Out On The “The Pivotal Plays Executive Series” Featuring the Redskins GM, a “Dateline NBC” Correspondent and the FBI

In sports and government, Pivotal Plays come from teamwork, strategy, focus, and a little luck. MorganFranklin invites you to attend a complimentary event where special guests from sports and government share their personal views on the factors that define Pivotal Plays. Register Now The next installment of this illuminating series will be held on Wednesday,Read… Read more »

The 2010 Justice Assistance Grant awards: what they mean for vendors

Deltek Analyst Evan Halperin reports. In May 2011, the U.S. Department of Justice’s Bureau of Justice Statistics awarded nearly half a billion dollars to state and local governments as part of the Byrne Memorial Grant program and the Justice Assistance Grant (Byrne/JAG) program. These grants are awarded for projects that relate to law enforcement, courts,Read… Read more »

What’s Your Position – Do You Maintain One or Multiple Identities Online?

This morning I attended the GovDelivery Social Media Summit and an interesting question came up that got me thinking – how many identities do you have online? The question originally came up when an audience participant asked Adam Conner of Facebook if Facebook will ever allow users to create mulltiple log-ins for Facebook accounts, toRead… Read more »

The Practical Side of Learning: the Human Factor

It is assumed that once we have delivered the information to our students and trainees that they are ready to put them to use. Are students and trainees learning what we want them to and applying that learning when they should? The answer is a resounding, “No!” I was astounded a few years ago whenRead… Read more »

Daily Dose: Is It Time To Update The Hatch Act?

The Washington Post is reporting that Carolyn Lerner, head of the Office of Special Counsel, wants to update the Hatch Act. The Hatch Act is the 72-year-old law that prohibits Federal employees from participating or advocating in most political activities. The Hatch Act prevents any person who receives Federal funds for their employment to runRead… Read more »