Recently, there has been significant focus on urban transportation issues ranging from pedestrian and cyclist safety to the way we allocate parking in cities. In NYC, initiatives like VisionZero hope to increase safety on the streets while the DOT’s off-hours delivery program aims to decrease freight congestion at peak times. On Thursday, Community Board 3Read… Read more »
No doubt you’ve listened to some of the more colorful speeches this graduation season. But many of us―who are long past our cap and gown days―may not consider ourselves students anymore. In reality, we’re learning all the time: reading articles, talking to colleagues, retweeting, leaving comments, listening to podcasts…the amount of information we absorb isRead… Read more »
This is the second blog in a three-part series exploring smarter counter fraud. “Fraud and falsehood only dread examination. Truth invites it.” This quixotic statement from American economist and political philosopher Thomas Cooper praises honesty and fair play, while promising that the system will catch those who try to manipulate it. But in reality, Cooper’sRead… Read more »
One of the most major challenges for governments and societies around the world today is the rapidly declining trust in politicians, institutions and governance systems. I’m willing to make the claim that politicians today are no more corrupt, self-serving or beholden to special interests than politicians were fifty, a hundred or even a thousand yearsRead… Read more »
In the first part of this series on professional use of social media in the public service, I talked about the two different approaches you can take. In part 2, I will try to untangle the issue of the social media disclaimer. It is a common sight to see social media accounts, particularly Twitter accounts,Read… Read more »
Transforming talent management requires digitization and leveraging social and digital technologies to promote and enhance communication, collaboration, and engagement. This post presents some of the ways in which social and digital technologies are transforming talent management throughout the employee life cycle. All of the practices are currently possible based on available technology; however, none ofRead… Read more »
A friend sent me a note the other day, in response to a previous post, pushing back on the topic of open data, and asking some good questions about its impact and usage; in particular one bit stood out: The trend line certainly seems towards having open, machine readable data as the default in theRead… Read more »
Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »
Is telecommuting right for you and your agency? When Marissa Mayer took the reins of Yahoo! and announced that the cutting-edge tech giant was pulling back on its policy of employee telecommuting, shock waves reverberated throughout the American workplace. The discussion that followed had people taking sides based on an all-or-nothing view of telecommuting (orRead… Read more »
What do government agencies mean when they say innovation? With the term’s popularity on the rise, we took a moment to define it, identify core themes, and provide examples. To begin, here are a handful of key stakeholders you should know about: There are sixteen Government Innovation labs around the world. Several cities have ServiceRead… Read more »