A Highlight from the Upcoming NAGC Communications School Whether you’ve been a supervisor for years or are new to managing people, the relationship between you as a supervisor and those you supervise is one of the most important. But between long, busy workdays and stressful situations, that relationship can get ignored or thrown out theRead… Read more »
Facebook, Twitter, and other platforms are not just social, they are global. Even though US users tend to make up the largest proportion of social media users on these and other sites, the internet makes reaching a global community more and more feasible. While attending a workshop hosted by Social@Ogilvy on this topic, I wasRead… Read more »
My latest writing project has been quite challenging. At the beginning of 2013, I wrapped up the first draft of a book I’m writing about the open government movement in Raleigh, North Carolina. The City of Raleigh has made a lot of progress over the last two years, which is part of the inspiration forRead… Read more »
Whether you’ve been a supervisor for years or are new to managing people, the relationship between you as a supervisor and those you supervise is one of the most important. But between long, busy workdays and stressful situations, that relationship can get ignored or thrown out the door entirely. Elisa Ortiz, deputy director of governmentRead… Read more »
One of my favorite features of Google Maps is the ability to create personalized maps that you can save and share. I’ve used the feature to map out a route (and more) when we took a road trip through the Western United States in 2011, and to develop a daily tourist itinerary for a visitRead… Read more »
Several of Twitter’s US staff are in Australia next week and Pia has managed to lasso them into providing a special presentation to Canberra’s Gov 2.0 community. If you’re in Canberra on Tuesday 12 March, I strongly recommend that you head along to this special Gov 2.0 lunchtime event – just make sure you RSVPRead… Read more »
By Ryan Kamauff Here are the top mobile news and stories of the day. Microsoft shows displays with built-in Kinect, predicts future laptop integration – Microsoft is showing off some displays with built-in Kinect capabilities. These could be very similar to today’s “SmartBoards” which are a mix of computer, whiteboard and projector, as well asRead… Read more »
Read this before you sign another petition. What makes a proper petition? And are they useful? We Americans love our petitions, but too many don’t understand how they work. A well-written petition, directed to the appropriate target, can be an important tool to create change, but it can’t stand alone. Our Constitution’s First Amendment guaranteesRead… Read more »
Together with my co-author Professor Stuart Bretschneider I wrote an article that was just published for early view by Public Administration Review (PAR). In this article, we develop a model of social adoption in the public sector. Here is the abstract: Social media applications are slowly diffusing across all levels of government. The organizational dynamicsRead… Read more »
Here is the second blog post on how the use of social media can lead to smarter immigration outcomes. You can find the first blog post here. I love the discussion of the empowered civil servant. The way I like to think of it is that government has to find a way to operate inRead… Read more »