This is my first attempt using storify to capture a discussion. Let me know if you’ve found better ways to use the tool-I found it pretty user friendly!
This story summarizes some twitter conversations that relate to several US Executive Orders on Customer Service and website consolidation. There are a lot of orders being released, but it’s unclear what the ROI on the responses to those orders will be. This story brings that discussion together in one place.
Read the full discussion here: http://www.phaseonecg.com/blog/archives/456
Great narrative, Jenn. Interesting, related conversation here that could contribute some more insight on what people believe could lead to ROI in the US: