How to Speak AI
Ever wonder what’s the difference between generative AI and general artificial intelligence? Machine learning and agentic AI? This video vocabulary primer can help you understand some common AI terminology. Watch now: Brought to you by:
An AI-Empowered IRS: Revolutionizing Taxpayer Services and Operations
The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services to the public and acts as a steward of taxpayer dollars. This video explains how the tax agency could leverage AI in three major areas: taxpayer services, tax compliance and enforcement, and tax andRead… Read more »
Scaling GenAI at Your Agency
Across the public sector, agencies are piloting generative AI projects that eventually could make government services and operations better, faster and more efficient. But for that to happen, you need to take those projects from pilot to production, and that’s not easy. This video explains how to lay a foundation for enterprise-ready, high-performance AI. WatchRead… Read more »
How AI Is Transforming Federal Health Care
Artificial intelligence is poised to bring changes to federal health care, both in terms of the management of operations and the quality of care. This video looks at key areas in which AI is already having an impact, from streamlining eligibility and benefits determination to enabling predictive care. Watch the Video Brought to you by:
How AI Can Help You Close the Talent Gap
State and local agencies are caught in a workforce talent gap, as they face increasing competition from the private sector for people with critical skills. But that’s where artificial intelligence (AI) can help. This video explains how AI can help agencies recruit and retain highly skilled employees and build a workforce for the future. WatchRead… Read more »
Backlogs, Be Gone: Case Studies in Contact Center Transformation
Agencies need to get creative. They need to find new ways to connect with constituents, reduce backlogs and meet new demands for services. This five-minute video highlights real-world examples of how artificial intelligence has helped agencies boost the capacity of their workforces. Start the video: Brought to you by:
Are State and Local Governments Ready to Hand the Monitoring Keys to AI?
Learn how state and local government agencies can face overwhelming IT complexity to deliver useful content to the public with artificial intelligence.
AI Fills Analyst Workforce Gap
In this course, you’ll learn about the capabilities and features that are making data analysis available and useful to all.
Meeting Your New Digital Coworkers
Learn six obstacles robotic process automation can help overcome, plus six ways it improves work.
Implementing Automation to Eliminate Manual and Repetitive Work
Explore how agencies can implement robotic process automation (RPA) to solve common challenges and transform government.
Modernizing Your IT Infrastructure to Power Artificial Intelligence
Artificial intelligence, or AI, is the ability of a computer to make decisions by learning from data—like a human being, only much, much faster. Today, AI systems are unlocking the value of data to ignite new opportunities across industries, from healthcare and financial services to security, communications, energy, and more. The federal government is alreadyRead… Read more »
How to Get Started with Machine Learning
This course answers all of your questions about machine learning and its applications to government. It also examines best practices to get started applying machine learning at your agency today.