On January 18, 2012, thousands of websites such as Wikipedia, reddit.com, and WordPress joined a concerted effort to protest against the Stop Online Piracy Act (SOPA) and the Protect IP Act (PIPA). These websites were voluntarily blacked out to demonstrate the impact of what these bills could do if passed. The federal government already hasRead… Read more »
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Apps – An “Aha!” or the New Four Letter Word?
With over half a million apps in iTunes, over 1 billion app downloads in Blackberry App World, & Amazon’s Appstore up and running, it’s hard to ignore the impact they’ve had on consumers. From Angry Birds and Uno to Handy Level and baby name generators, the app world has lit up countless mobile devices withRead… Read more »
Don’t Wait – Early Bird Conference Registration for the Gov Web & New Media Conference ENDS 1/13/12
Early-bird pricing for Web Manager University’s premier event of the year, the annual Government Web and New Media Conference, ends on Friday, January 13, 2012. Last year we were SOLD OUT – don’t miss out, register today. The conference, co-sponsored by GSA and the Federal Web Managers Council, is the premier networking and educational eventRead… Read more »
Weekly Round-up – December 09, 2011
Gadi Ben-Yehuda You Can Take It with You. Two articles on Mobile Web this week: first, from Aaron Smith of Pew Internet Research, “Americans and Mobile Computing: Key Trends in Consumer Research” and Max Cacas writing in Signal interviews Gwynne Kostin about government use of the moblie Web. Take-away quote: “One of the biggest challengesRead… Read more »
AFGE Member Publishes Guide for Veterans Seeking Federal Employment
AFGE Local 3258 member and US Navy Veteran, Mark Butler, returned home from active duty in January 2008 in the midst of the recession. Despite having numerous qualifications, Butler was heavily affected by the economy and subsequent job freeze. While he was not immediately successful on the job front, Butler’s experiences applying for jobs inspiredRead… Read more »
Pause – be Strategic
Notes from 5 minute talk at PS Engage Before the tool….stop chill out and think -Who you are communicating with (target audience – be specific) -Why are you communicating with them? (what outocme do you want or why bother) -One or 2-way communication? (Tell them stuff or hear what they want) -How do you getRead… Read more »
Strong Governance Is Infrastructure for Great Customer Service
Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »
‘Rock Your Tech Report’ Aims to Give Contracting Officers a Leg to Stand on
Here’s an all-too-common occurrence: The government issues a Request for Proposals (RFP); companies respond with their proposals; the contracting officer (CO) requests a technical analysis of the proposals to help guide the decision… and the technical report that comes back, in plain terms, stinks. Sterling Whitehead, a contracting enthusiast who writes his contracting blog AllRead… Read more »
PA Times: Crowdsourced Ideas Make Participating in Government Cool Again
The PA Times, published by the American Society of Public Administration, has just issued a special edition called “From Bureaucratic to Cool: A Call for Public Service”. My article on “Crowdsourced Ideas Make Participating in Government Cool Again” describes how government agencies on all levels are turning to Open Innovation platforms to collect the wisdomRead… Read more »
National Dialog on Government Websites Is Over – What’s Next?
So the 2+ week National Dialog on Government Websites is over. It ended last night with 436 ideas, 1,663 comments, and 8,259 votes submitted by 992 contributors. If you didn’t get a chance to participate, the whole thing is archived for reference. Take a look – I think you’ll be impressed by the quality ofRead… Read more »