Public and private groups often work in parallel, duplicating efforts. Instead, they should leverage their combined networks as part of a long-term strategy.
Want to Increase Public Engagement? Be Intensely Collaborative
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How to Take a Nimble Approach to AI Governance
AI governance is not just about defining do’s and don’ts. It’s about cultivating an environment in which AI initiatives are more likely to succeed.
Telling Stories with Data: Communicating Insights for Impact
Raw data doesn’t inspire change — but the right story does. Learn how to present data in ways that engage, inform, and drive results in government.
Mastering the 4 Cs: A Framework for More Effective Conversations
Whether you’re leading a team or collaborating with a peer, productive conversations are a skill worth mastering.
From Idea to Implementation: How Agencies Are Using AI to Improve Service Delivery
AI isn’t just buzz — it’s powering faster, smarter public services. Here’s how agencies are making it real (and keeping it real).
From Rambling to Results: The SPADE Method for Clear Speaking
Tired of rambling meetings? Learn how to communicate clearly and concisely with the SPADE method — a simple framework for clear speaking.
How to Increase the Number of Survey Respondents (Part One)
Surveys can offer agencies valuable insight. Here are ways to encourage more people to complete your surveys in more thoughtful ways.
How to Make Your Emails Stand Out in an Overflowing Inbox
How do you ensure that people to read and act on your emails? The answer lies in writing clear, concise, and compelling emails.
Communicating Change: How to Guide the Public Through Transition
Change is not easy, but thoughtful communication can make it manageable — for your agency and the citizens you serve. Read how government agencies can clearly communicate change in times of transition.
Transforming Government With AI
AI is changing the way government does business, and its transformative potential is vast. See how agencies are using it to innovate and make services more accessible.