When you think of the stakeholders you serve, how would you describe your connection to them? Empathy, apathy, animosity, appreciation, or something else? We’ve been working on customer / client focus at GovDelivery, and we’ve gone through some healthy exercises that have me on the lookout for how I’m being treated as a citizen andRead… Read more »
MP3 File You can listen to the podcast in three ways: right from the embedded player on the right sidebar of the Government Info Pro blog download the mp3 from the link above subscribe to the Government Info Pro Podcast on iTunes Bruce Rosenstein Show Notes This podcast was recorded for the a special 2010Read… Read more »
Best Practices 2010: The New Face of Value. is now available in a PDF version. Best Practices is a collaborative document that is put out annually on a specific topic of interest to government libraries and includes content submitted by government librarians and community leaders with an interest in government libraries. The 2010 edition includesRead… Read more »
It’s National Library Week and in honor of that event, I posted another blog entitled “Libraries as Linchpins to #Gov20 and #OpenGov.” In addition, I wanted to highlight a sweet project in Chicago that uses libraries as connection point for kids to access the web, inspiring collaboration and creativity. Here’s a video and more infoRead… Read more »
Announcing the first ever Big Book Swap – a unique charity event which allows participants to share their passion for reading whilst contributing to The Pelican Post, an amazing organisation which aids literacy in developing countries by providing a quick and easy way for people to send children’s books to schools in Africa. This eventRead… Read more »