I know firsthand the challenges our public safety dispatchers face, the stress they are put under, and the critical importance of their work
Posts Tagged: NG911
Situational stress may be inevitable in local government, but creating a healthy, supportive and positive work environment is imperative to reduce burnout and occupational mental health issues.
Technological convergence of legacy and real-time data communications are quickly shaping emergency call taking and the role of Public Safety Answering Points (PSAPs) nation-wide. The result of current Emergency 9-1-1 (E9-1-1) trends, including technological progression, PSAP consolidation, and regional networks, is not only the evolution of the emergency response landscape, but the entire public safetyRead… Read more »
By Guy Clinch Now Playing: Avaya TechTalk 010: Next Generation 9-1-1 Now! Listen now! Introduction: How organizations and Government can obtain many of the values of NG9-1-1 today – In this episode of Avaya Tech Talk APNPodcast host Guy Clinch, engages in conversation with Tim Kenyon, President of Conveyant Systems, Inc. and Matt Serra, Sr.Read… Read more »