Cities exploring AI for municipal field dispatch need clear work definitions, reliable data, approved operating rules, deployment planning and measurable outcomes before AI can improve urgent field-service response.
Salem, Oregon’s drones-as-a-service program supports multiple city departments, enhancing operations through high-resolution imagery.
In Kansas City, citizens used to report potholes after they were formed. But the Public Works department’s director devised a method of predicting where potholes would develop.
I just returned from spending a week at the Illinois Public Service Institute – “a three-year training program which provides instruction expressly designed for public service professionals.” Since this is my second year of the three-year program, I thought it would be a good time to share my experiences with others who might be consideringRead… Read more »