IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.
Posts Tagged: service delivery
Are you ready to be at the forefront of government IT, and is your department making investments to modernize IT service and project delivery?
While service outages may seem inevitable, they can be prevented. By leveraging a single platform to map, understand and remediate service issues, agencies can continue to deliver mission-critical priorities, saving time, resources and ensuring utmost trust from the public that government serves.
Needless to say, service outages must be eliminated. They are disruptive and can cost government time, money and public trust. However, for government IT, eliminating service outages can prove especially challenging for three big reasons.
An integrative approach can help build a long-lasting partnership among policy, communications and operations teams.
How can IT operations management help government workers more efficiently deliver services and prioritize issues?