When it comes to cybersecurity there seems to be a new solution entering the market every day. But do you know how most cyberattacks happen? User error. People don’t protect their passwords or update their networks and software. And despite new mandates and updated cyber policies, they don’t often change their practices. Sometimes the easiestRead… Read more »
Do you remember the driver’s education classes you took as a teenager? Checking blind spots was one of the very first things we all learned. You wouldn’t consider making a turn or pulling out of a parking spot without scanning to check your blind spots. The same concept should be taken into account for governmentRead… Read more »
Migrating to the cloud can be challenging for any organization, but it’s especially complicated when government services are involved. So, when the State of Texas decided that it had to corral rising IT costs – while expanding services to its booming population – leaders knew it wouldn’t be an easy fix. The Lonestar State alsoRead… Read more »
Governments are home to terabytes of information – information that can affect the ways citizens live, work and grow. So getting the right information into the right citizens’ hands at the right time has to be the top priority for government communicators. Just consider all of the health alerts government’s provide, things like food contaminationRead… Read more »
The nuts and bolts of how your agency’s IT infrastructure operate are failing. Many federal IT networks are struggling to keep up with ever-increasing performance demands. Increased mobile use, expanded telework, video, cyber risks and bandwidth-hungry apps are straining even the most robust agency infrastructures. IT leaders in many agencies are responding by shifting toRead… Read more »
Gone are the days where paper medical charts ruled. Now you can talk to your doctor on your laptop, make medical appointments on your phone, and wear any number of trackers to assess your health. Doctors and the healthcare system are taking advantage of this technology, too – hospital medical devices are connected via theRead… Read more »
In a recent GovLoop customer experience survey, 45% of respondents said their customer experience is either not good or needs improvement. And nearly 93% said they do see improved internal employee engagement as a key factor in improving customer experience and engagement. So, what is the correlation between customer experience and employee engagement? The internet,Read… Read more »
We are now living in the Digital Age. Just consider that by 2030, more than 500 billion people and things will be connected to the internet. However, in order to take advantage of these connected devices and people, and keep up with customer demands, both the public and private sectors need to invest in theRead… Read more »
Raise your hand if someone in your office is still using Internet Explorer version 7. Of the $82 billion in federal IT spending planned for 2017, approximately 78 percent ($63 billion) is dedicated to maintaining legacy IT investments. It’s no surprise that IT modernization in government is incredibly challenging. However, as technology continues to innovativeRead… Read more »
In order for the government to execute their mission and agency goals they need a staff that is inspired, innovative and empowered to do great work. So how do human resources professionals and hiring managers alike hire and retain the best and the brightest? How does government make sure that they’re staffed for the workforceRead… Read more »