“Obama orders agencies to improve customer service” Here’s the Executive Order. Here are “10 Ideas on Streamlining Service Delivery and Improving Customer Service” (by Steve Ressler on GovLoop) Philly gets an Open Data Portal Here’s a brief rundown. “Insulate Open Government Efforts From Budget Cuts” (by Steve Radick) “The problem is that most open governmentRead… Read more »
President Obama has instructed federal agencies to come up with ways to use technology to improve their customer service offerings. Agencies have 180 days from the date of the executive order to develop customer service plans. As to what constitutes a good customer service plan, the executive order states, “The plan shall set forth theRead… Read more »
A post by Patra Frame, ClearedJobs.Net’s HR Strategist Job search is a difficult process for most of us. Applications disappear into black holes, a great opportunity looms but you cannot get a response, an interview goes well but months later a rejection letter arrives. In recent years these problems and many others have been aggravatedRead… Read more »
I am a Civil Service retiree and a GovLoop subscriber who occasionally posts items online that deserve the awareness of the Federal Community. In this regard please check out a prominent article Preventing Suicide on College Campuses as well as a collection of relevant articles in the March-April 2011 issue of SAMHSA NEWS (Substance AbuseRead… Read more »
I have a new post up on the Washington Post’s WhoRunsGov blog Beltwiki about social media use by Exploratory Committees. Here’s a blurb and a link to the article. Presidential Exploratory Committees. We’ve all heard of them, but not everyone knows why they’re used by nearly every presidential (and some lesser offices) aspirant before theyRead… Read more »
President Obama tells federal agencies it’s time for an upgrade, the Army makes plans to launch its own app store, a recent survey shows the benefits of good government websites, and the Department of Homeland Security outlines is plan to protect against cyberattacks, all in this week’s version of the Gov 2.0 Roundup. –In anRead… Read more »
This week I had the incredible opportunity to spend a few days mountain biking in east Texas with some of the most important people of my generation. One of these people was the 43rd President of the United States, George W. Bush. President Bush was hosting the Warrior 100k Mountain Bike ride at Lajitas GolfRead… Read more »
Wait! Don’t take off for your big weekend plans just yet! You forgot to read the… Friday Fab 5! I know, I know, you wouldn’t actually have left without reading it first, right? In any case, it’s time to take a look back at this week on GovLoop and pay tribute to some great content.Read… Read more »
AIIM International Job Announcement – please send resumes and cover letters to [email protected] If you have previously submitted to this position, you have already been sent on to HR for review. Please be patient as we perform this extensive search. Position: Chief Marketing Officer (CMO) Staff: OPEN Reports to: President Supervises: 3-4 professional staff FLSARead… Read more »
The Federal government performs several key functions for our nation. It defends our strategic interests in the world, it regulates critical industries and aspects of our economy, and it promotes progress of science by issuing patents, and makes rules for the regulation of land and naval forces. But, at the core of every agency’s missionRead… Read more »