Monthly Archives: March 2012

Using Deliberative Methods to Engage the Public; Webinar Invitation – April 19, 2012

From the Agency for Healthcare Research and Quality: “The Agency for Healthcare Research and Quality (AHRQ) invites you and your colleagues to participate in a webinar to learn about how to design and implement an effective deliberative session to explore the views of patients, consumers, or other members of the community on challenging public problemsRead… Read more »

Measuring Metrics: How do you determine what’s worthwhile?

You get what you measure — that’s what they tell us, right? But online, you can measure just about everything. It can be overwhelming. Yet we know that better customer service… better agency performance… require that we measure. The Office of Management and Budget is now looking at federal agency Web metrics, and they’ve toldRead… Read more »

Devon’s Content Strategy

In previous posts I’ve talked about developing a content strategy for the council and shared my thoughts on what it might include, i’ve shared an example of how its already informing our development as well as sharing my thinking on the kind of support I believe web teams and local government in general need toRead… Read more »

How Do You Protect Against Cyber Threats?

Cyber threats continue to rise for the federal government. As potential attackers develop new ways to inflict infrastructure and federal systems, security professionals need to continue to stay one step ahead of the attackers. With increasing uses of cloud and collaborative technologies, new interconnected systems provide a fertile ground for potential attackers. With government officialsRead… Read more »

Malware Madness! Which virus wreaked the most havoc?

Bracketology is quickly emerging a new national pastime every March. We finally have a word to describe the hours upon hours devoted to determining the winner of the NCAA tournament. Is it Kentucky this year? What about Syracuse, North Carolina or Kansas? Well, GCN is getting in on the madness and asking people to voteRead… Read more »

Group Decision Tip: Agenda Setting Access

In principle, if we are a group of relative equals, deciding how we are going to spend our time together should be a group decision, or at least the group should decide the agenda-setting process. Further, every group member should understand the agenda-setting process and have access to it. In many groups, agenda setting isRead… Read more »

Preventing The Miserable Workplace

Have you ever voted with your feet? Voting with your feet means you’ve left a job because you were absolutely miserable doing the work. You weren’t challenged by the work, you felt you were just a cog in a wheel, and no one really knew you for who you were, just the jobs that youRead… Read more »

What Does Accountability Mean?

You may have guessed that in a Results-Only Work Environment (ROWE) the focus is on results. Not time, not physical presence. Once you have identified the results and performance expectations, accountability comes next. What does Accountability look like in a ROWE? What does Accountability look like for government? As a Human Resources professional with almostRead… Read more »