Yearly Archives: 2013

Christmas Card Stuffed With Cash

“Who would ever send $500.00 in twenty dollar bills through the mail?” wondered my friend, Debbie, who was amazed when she opened the bulging envelope with extra postage on it. Several weeks ago Debbie’s husband, Jeff, had been hard at work replacing a rotted floor and laying new carpet for Christmas when he had aRead… Read more »

Looking Back at 2013: CBG Round-up for December 20, 2013

Gadi Ben-Yehuda The Value of Open Data in Our Economy and Society: The New America Foundation hosted a lively discussion and a few keynotes on the topic of open data. If you couldn’t make it, you can still watch the video, or, if you’re driving home for the holidays, play the audio through your speakers.Read… Read more »

The First Rule of the Government Customer Service Game: Steal the Citizen’s Playbook

Is Denver Broncos quarterback Peyton Manning excellent because he has natural talent or because he works hard? While the answer is probably a bit of both, the truth is that Manning just works smarter. Consider this excerpt from an article that illustrates Manning’s game preparation: Most great quarterbacks are remembered for how they play theRead… Read more »

Does Your Local Government Have An Office of New Ideas?

The book Reinventing Government by David Osborne and Ted Gaebler, released twenty years ago had a big impact on me. I created the non-profit Center For Reinventing Government due to the change in thinking the book brought about for me. Ted Gaebler has been the City Manager of Rancho Cordova for ten years. Rancho CordovaRead… Read more »

OpenOakland 1.5: A year in review

2013 was a great year for the growing movement to open up government and build towards a future where our local city is truly by the people, for the people, and of the people in the 21st century. However we still have much to do and much to learn. OpenOakland was created to fulfill twoRead… Read more »

Budget Deal Passes – Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: The 2013 Best Places to Work rankings of federal workplace satisfaction paint a dismal picture of agency leadership, management and employee opportunities.This year’s governmentwide ranking was an all-time low since the Best Places to Work rankings began in 2003. We cull out some lessons learned. The SEVEN stories that impact yourRead… Read more »