Posts By Megan Pleasant

Active Listening: What It Is & How to Do It

Are you listening to understand, or are you listening just to respond? Often, when we’re in conversation with our teams, we are more concerned with our responses than what is being communicated to us. You need to exercise active listening skills to be an effective, engaged supervisor. During the latest Supervisors in Government Community ofRead… Read more »

March Online Training Opportunities

Spring is on the way, and there’s no better time to let your career blossom with new professional development opportunities! From utilizing your data to boost constituent engagement to understanding the complexity of AI, there’s no shortage of online training this month. Check out the list of sessions below, and remember that by registering, you’llRead… Read more »

February Online Training Opportunities

Agency modernization, innovation through AI, managing new grants, and more – that’s what’s in store for February’s online training line-up.   Check out the list of available professional development sessions below, and don’t forget to register, even if you can’t make it the day of the training. We’ll send you a recording after the eventRead… Read more »

Unmotivated employee

Inspiring an Unmotivated Team

As a supervisor, part of your job responsibilities includes maintaining team productivity and protecting their well-being. So, if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover? During our recent New Supervisor’s Community of Practice session, “How to Inspire an Unmotivated Team,” Malissa Lewis, DivisionRead… Read more »

How Government Can Elevate Its Approach to Zero Trust

Put Zero Trust on New Footing

A zero-trust architecture (ZTA) security approach is essential for federal agencies. It requires continuous verification and strict access controls to protect sensitive government data. Unfortunately, several hurdles can obstruct agency efforts to make the most of zero trust: Regardless of the challenges, agencies must step up their game and take advantage of AI, automation, andRead… Read more »