Top 5: GovLoop Live Chat Rules

Last year we did several live chats on the site and the community really seemed to enjoy them so we’ll be rolling out more and more of them this year. This post is just a quick “Guide to our Chat Protocol.” 1 – Asking Questions: First off, to avoid overwhelming our confusing the featured chatterRead… Read more »

Powerful Brand + Sharing = Explosive Growth

What do you get when you team up a powerful brand and share a great deal? A gigantic explosion, at lightning speed. Such was the case when LivingSocial offered an deal: $20 for $10 – – no strings attached… Outcome? In 24 hours, LivingSocial sold over 1.3 million deals, and nearly shut down theirRead… Read more »

1600 Pennsylvania Has Done it Again!

I’ll admit it, I really do love I talk about it in various posts here on Govloop, but I can’t help it. Some of the best examples of social media in government can be found on This morning, I wanted to explore what the site would offer viewers today because of the StateRead… Read more »

Creating and Measuring Citizen Trust

I’m at 2011 Gov’t Customer Satisfaction Forum presented by Federal Consulting Group. There’s some great presentations so I’m taking notes. Dr. Forrest Morgeson, Research Scientist, American Customer Satisfaction Index How much citizens trust government-Measure by agency-Measure by generalized trust -People trust more specific agencies than overall trust in gov’t. 68% agency trust vs 41% overallRead… Read more »

Daily Dose: Smithsonian’s Super Secret Car Stash

Forget Fort Knox. The Smithsonian Institute is arguably America’s greatest treasure trove as it captures and preserves our national story via historical objects and information. As Ed O’Keefe reported last week in the Federal Eye, sometimes the elements of that story surprise you: Smithsonian’s hidden car cache (Video) The video in that links take youRead… Read more »

Why Is “Going to the Cloud” Such a Big Deal?

If there’s a word that’s getting thrown around A LOT lately, it’s “cloud.” Seriously, it had to be one of the most over-used words in 2010 and it’s looking to be an even more prevalent part of government talk in 2011. In fact, last week an article in Government Technology article entitled “Top 10 PredictionsRead… Read more »

Will Civil Servants Survive the Fiscal Freeze? LIVE CHAT, Wednesday 1/26 at 11a ET

Update 1/27: LIVE CHAT Archive found here: Check it out, GovLoopers! We’re teaming up with the Washington Post to host a live chat next Wednesday morning right here on GovLoop. Next Wednesday at 11a — the morning after the President’s State of the Union address — we’ll be using CoverIt Live to support aRead… Read more »