Ambition Isn’t a Red Flag — It’s a Roadmap
When employees start eyeing their next role before mastering the one they’re in, is a leadership mindset behind the career fast lane?
Drive AI Success With a Modernized Data Infrastructure
Did you know that around 85% of AI projects fail, with data access often attributed as the top reason for their failure? With AI’s potential to boost public service delivery and cut costs, agencies need to create an intelligent data infrastructure (IDI) tailored for their government environment to help AI projects come to fruition. Let’sRead… Read more »
Exploring Quantum Sensing and Networks
Researchers are already exploring applications for quantum sensing in navigation, energy and medicine, among others.
Continuity by Contract: Data/Model Escrow & Exit Rights
Agencies are rushing to adopt AI, but few prepare for what happens when contracts end. Building in continuity is not optional, it’s a resilience imperative.
Overcoming Accessibility Barriers in AI
AI services can silently exclude people with disabilities, language needs, or low-bandwidth access, creating an “equity debt” that compounds over time.
Stop Intruders in Their Tracks
It’s a well-known fact that agencies invest most of their cybersecurity budgets in trying to prevent breaches, but unfortunately, bad actors still manage to find their way in. So, how do you mitigate the damage that attackers can do once they get inside your system? Microsegmentation is an approach that involves creating isolated network segmentsRead… Read more »
The Future of AI and CX
AI has impacted almost every facet of government services, with customer experience being no exception. In fact, agencies now have a prime opportunity to elevate CX. So, what does an AI-powered CX strategy look like? During the latest CX Community of Practice, Angy Peterson, Vice President of the Granicus Experience Group, offered insights into theRead… Read more »
How a Financial Wellness Benefit Helps Both Agencies and Employees
In this video interview, Lindsay Casel with DailyPay explores the advantages of financial benefits programs, for both agencies and their employees.
The Missing Conversation: AI Decommissioning and Succession Planning in Government
Governments are racing to adopt AI, but almost no one is planning for how to retire it. This article explores why AI decommissioning and succession planning are the blind spots executives and consulting partners must confront now to protect compliance, continuity, and trust.
How Carlsbad, California Attracts New Businesses
Carlsbad, California’s approach to economic storytelling, based on geospatial data, is a blueprint for how local governments can use the tools they already have to build the communities they envision.