Posts Tagged: process improvement

How User Research Can Improve Application Processes

Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.

The Magical Trifecta: Process Improvement, Project Management and Change Management

In order to deliver more successful projects and realize the benefits of those projects, the alignment of process improvement, project management and change management is needed.