Communications

Tax day gets less taxing via video–Will new IRS VTC pilot program work?

According to a recent article in Fierce Enterprise Communications, the Internal Revenue Service (IRS) is looking to provide support and a helping hand to Americans drowning in a sea of tax laws and paperwork. However, the IRS has limited resources, and obviously can’t be present to help every struggling American. It’s for this reason thatRead… Read more »

An Improving Economy Could Mean Loss of Employees. Will They Stay or Will They Go?

When accounting for the costs (both real costs, such as time taken to select and recruit a replacement, and also opportunity costs, such as lost productivity), the cost of employee turnover to organizations has been estimated to be up to 150% of the employees’ remuneration package. In the case of the public sector can, orRead… Read more »

WayIn for Human Resources

Way-In enables real-time crowd sourcing of opinion (in a fun way) If you have not yet checked out WayIn, you might want to head over there right now. WayIn allows you to post quick polls and quickly crowd source opinion. While it is still a small service, they have big goals (and the back-end toRead… Read more »

How to Engage your Employee in 10 Easy Steps. Did we miss any?

Engaging your employees can be tough. But it’s essential, think of GSA, right now their employees are being attacked for the work of a few bad apples. Tom Fox is the Vice President for Leadership and Innovation at the Partnership for Public Service and a columnist for the Washington Post. He told Chris Dorobek onRead… Read more »

GovLoop Industry Perspective: Honolulu 311 Case Study

The following post is an excerpt from the GovLoop Industry Perspective Case Study featuring the Honolulu 311 mobile app. This is part of the GovLoop Industry Perspective Series. You can view the entire case study below or view here. The Honolulu 311 Mobile App is powered by CitySourced. In early 2012, the City of HonoluluRead… Read more »

Make Conversations Possible: What Open Standards and Open Source means to government and citizens

Over the past week, we have been inundated with articles surfacing in response to the UK government’s first open standards roundtable discussion hosted by the Cabinet Office that was held on the 4th of April. It was described as “a resounding call to scrap the government’s policy on open standards“, as Mark Ballard from ComputerRead… Read more »

Chicago-Based CrowdSpring Powers Free Creative Work For Nonprofits

Mark Drapeau (Washington, DC) — Even when a successful nonprofit takes in a lot of money, much of it is earmarked for carrying out their main mission. Things like advertising, design work, and other activities, while valuable, are expendable if funds are limited. Now, a creative services company is helping them, pro bono. Crowdspring– aRead… Read more »

Frequently Asked Questions for Gov 2.0: How do we manage the resourcing requirements of engaging online?

Another question I get asked regularly is “How do we manage the resourcing requirements of engaging online?” This is an interesting ‘length of string’ question as the resourcing requirements of social media vary dramatically depending on why and how an organisation chooses to use social media. Generally the more engaging your participation the higher theRead… Read more »