Local governments are leveraging digital twin technology to build smarter, more resilient communities. By creating real-time simulations of infrastructure, traffic, zoning, and emergency response systems, cities are transforming how they plan, manage, and invest in public services — all while maximizing the value of shrinking public funds.
Agentic AI is new technology getting lots of attention. But can it do everything people say it can?
Chatbots have grown in popularity for good reason: They’re friendly, helpful, and make information readily available. The benefits are arguably even more significant in government applications. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. In a recent CX Community of Practice, What You Need to Know About BotsRead… Read more »
By pairing AI implementation with human-centered strategies, organizations can harness innovation while retaining talent and preparing their teams for the future. Here’s how.
As AI transforms how we serve and secure, public-sector leaders must navigate the tricky space where machine intelligence meets cyber risk.
In this video interview, Gina Scinta, Deputy Chief Technology Officer at Thales TCT, discusses why quantum computing poses a threat to agency encryption standards — and how agencies should respond.
The high costs associated with implementing advanced AI technology are often a significant barrier for agencies looking to adopt such tools. But certain cost-effective strategies — including upskilling, shared AI resources, and efficient tools — can help agencies dramatically reduce development costs.
AI, big data, and emerging technologies are transforming government operations, making upskilling public employees a critical priority.
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
Gone are the days when space agencies spent years building technology from scratch. Now government is using commercial technology to maintain its competitive edge.
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