During an interview with GovLoop, NASCIO Senior Policy Analyst Amy Hille Glasscock argues that RPA’s benefits far outweigh its costs.
Now that threats increasingly strike a widening array of systems, government needs to conduct its operations, development and security as an ensemble of efficiency.
At GovLoop’s online training, experts shared insight into gov tech trends for 2020: being customer-centric through strategic data and shared services.
With the launchpad of its Washington Bot, NASA’s project has served as a model for RPA efforts at the General Services Administration and other federal agencies.
GovLoop spoke with automation leaders in North Dakota’s government on a number of topics, including automation use cases, best practices and workforce impacts.
How do you manage change when it’s ongoing? That’s the challenge of DevOps.
IT professionals sometimes fall back on the belief that they’re uniquely dysfunctional as an excuse not to act. Under the influence of this attitude, your team clearly won’t be able to accomplish anything great.
The more agencies incorporate employees’ needs into their training and development, the better prepared they will be to embrace new ways of doing business.
Here are four areas where the government is currently doing well, along with four areas in which it could improve going into the 2020 technology landscape.
Learn how government can make the most out of unstructured data thanks to modern digital solutions.