How Agencies Are Driving Innovation to the Edge
Top agencies are leveraging cloud, AI and machine learning to deliver services quickly and effectively, at the far reaches of operations. Read how the Air Force and NASA are innovating at the edge.
Top agencies are leveraging cloud, AI and machine learning to deliver services quickly and effectively, at the far reaches of operations. Read how the Air Force and NASA are innovating at the edge.
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
Exciting advancements in science and technology have vast potential, but it’s important to evaluate both the opportunities and the challenges in a non-partisan, objective way. That’s where the General Accountability Office (GAO) comes in.
Leaders for the town of Normal, Illinois are finding power in maps and dashboards to track planned infrastructure projects and share transparently with the public where and how community spending is applied.
This checklist shares the advantages of cloud types to pick the right one for your agency.
This infographic explains the basics of human-centered design and its importance to customer service.
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Download this report to get a better understanding of containerization and how it can cut costs while increasing efficiency.
Introducing innovative new ideas and driving change is challenging and will include some risk. But what some don’t recognize is that resisting change and maintaining the status quo may be even riskier.
This playbook details how a modernized cloud call center can improve customer service at your agency.