This article was originally published on Tri Tuns Blog. OBSERVATION We have found that the best way for organizations to “boost” and then “sustain” high CRM user adoption is to develop and implement a comprehensive user adoption strategy. Most CRM failures occur when organizations take a Go-Live centric approach to CRM (on-time & on-budget deliveryRead… Read more »
Stephen Whitehead, researcher at London, UK-based New Economics Foundation (nef), recently alerted me to a new paper of theirs: Connected Conversations Reflecting on nef’s decade of experience in democracy and participation, this pamphlet argues that tackling the biggest issues, from climate change to social inequality, needs to start with small conversations between friends and neighbours.Read… Read more »
Although this rule applies to all of us, it is particularly relevant to those who may still be in school, or are just starting their careers. For the rest of us, let me remind you, it’s not over ’til it’s over. Do you want something more from your career, in your life? To get itRead… Read more »
Hi, Getting some enthusiastic and thoughtful response to the Gentor ™ and Gentoring ™ concepts: a) the legal magazine, KNOW, wants to publish my first “Gentoring” article (see link below), b) a Colonel at a military war college wants to brainstorm program ideas re: my “Bridging the Generational Divide” programs, c) another Colonel and colleagueRead… Read more »
Back here at NAPA again on this beautiful Spring-like morning for another great discussion. This time we’ll be tackling the President’s SOTU comments about reorganizing the federal government. Tough topic so hopefully we’ll get some great information about how this process is already being implemented, as well as the challenges it faces. Much like yesterday’sRead… Read more »
The Virginia Railway Express, which previously announced plans to offer free WiFi this spring, told riders that the project will be delayed. Original post
The Planet Filestore project at Cardiff University claims to reduce energy use by 80% by moving rarely used data files to slower, lower energy digital storgae devices. This is not a new idea. I used such a system at the ABS several decades ago for the census data. Less frequently used data was automatically migratedRead… Read more »
what the kids want We’ve just finished up another Local by Social, this time for the North East. We were hosted by Sunderland council at Southwick Community Primary School. We had an amazing range of speakers. We had some really cool ideas developed by parents of kids at the school beforehand – and the eventRead… Read more »
image courtesy of DCist Exposed DCist Exposed is back! This fascinating photography show returns to the Long View Gallery from March 15 to 27, 2011. Out of over 1,000 individual entries, 43 winning images were selected by a panel of judges to be included in this year’s DCist Exposed exhibit. DCist.com prides itself on engagingRead… Read more »
Over the weekend, I learned about LexPop, a new wiki-based site that invites participants to collaboratively craft public policy on any issue (see their current project: Policy Drive: MA Net Neutrality). From the about page (emphasis theirs): Just as pamphlets were once the most efficient and effective means for distributing ideas, so too was thisRead… Read more »