Keep Projects on Track by Asking the Right Questions
Sometimes the most important step in launching a project is to ask the right questions upfront.
Project Management
5 Tips to Pump up Your Productivity
Starting the day already exhausted can make working an uphill battle. Here are five ways to pump up your productivity.
Secret Professional Development for Community Engagement
If your goal is to stay up to speed on trends in public participation and community engagement, vendor calls can be your connection to the larger community engagement practice.
Louisville Advances Innovation by Going Paperless
By next July, the city aims to reduce 40% of its paper consumption, an effort the pandemic accelerated.
3 Things You Can Do Now to Rethink Innovation
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
The Key to Delegation: Task Relevant Maturity
Have you struggled with finding a good balance of support when it comes to delegating? Task Relevant Maturity is your answer.
Balancing Power for Better Public Services
Customer service values are trending back to a more equal power balance between staff and customers. How does this impact government services?
4 Things to Consider Before Taking New Opportunities: Part 1
These four steps will help you make better decisions about taking the best opportunities for your personal and professional growth.
The Innovation Mindset
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
What Agencies Can Learn from Moving
Here are three steps agencies can take to smooth their cloud computing migrations that are based on moving homes.