Project Management

A House Divided: What Politicized Oversight Means for Gov.’t Employees (and What They Can Do About It) – Part 2

The House of Representatives is launching investigations into a variety of topics, and agencies must be prepared for document and other requests. Here’s how agencies can do that.

How User Research Can Improve Application Processes

Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.