Social sentiment matters — customer opinions, attitudes, and emotions — rants and raves that affect corporate reputation, provide valuable market and brand insights, and help you understand and engage with customers. Yet there are too many low-grade tools out there. Sentiment analysis done right is about much, much more than simply scoring tweets and reviews.Read… Read more »
“This place is a hell hole. If I had a car today I would up and quit.” This was a real Facebook post, though not too uncommon, and shared by a social network “friend” with their mutual employer! Facebook “snitching”, as it’s been coined, has prompted a lot of discussion among HR professionals who areRead… Read more »
Social Connect via: This past week I have been reading a report by Deloitte called Government Disrupted, accessible at: http://www.deloitte.com/govdisrupted. This report takes a look at the public sector in an interesting light by focusing on the concept of disruptive innovation. Disruptive innovation is defined on Wikipedia as: An innovation that helps create a newRead… Read more »
Interesting post from Steve Dale – taking a slightly different approach to the use of social tools within the workplace (see ‘social business’ or ‘enterprise 2.0′ ad nauseam) where he focuses instead on the concept of ‘personal knowledge management’. In order to develop a true learning organisation, staff need to be given much more freedomRead… Read more »
In the first part of this blog posted on March 23 I discussed the so called Generation Flux (see the April Issue of Fast Company ).The fluxers are not members of a particular age cohort such as Gen X or Y, members of this group can be found in any age bracket. What characterizes fluxersRead… Read more »
It was a wild ride on Wall Street for investors last week. This year’s rally had lulled some of us into complacency with the relatively low volatility we had been experiencing, but things changed last week and investors are getting a little nervous. That could be a good thing. For the TSP, the C-fund lostRead… Read more »
More complete, effective, and efficient information and IT sharing across the Department of Defense Intelligence Information System (DoDIIS) is a leading goal for the Directorate for Information Management and Chief Information Office (DS), which recently released its strategic vision for the next 5 years. The first goal laid out in the plan is to “facilitateRead… Read more »
I’ve been playing with a new iPad recently – and I love it. The screen resolution on these things literally has to be seen to be believed. I had an original iPad before – the one without a camera – and it was also a wifi only one, without a mobile data plan. The resultRead… Read more »
I spend a lot of time in and around group email lists. I own some, participate in some, and watch some. As a result I’m often asked, or find myself, in conversations about how to manage them effectively. While I certainly can’t say I’ve mastered the domain, I can offer a few reliable tips basedRead… Read more »
We have a lot of news on the mobile front this week; This is unsurprising given that the mobile sector is expanding so fast that some have taken to calling today the “Post-PC Era”. We all know very well that it’s not over yet, but it’s exciting to see such prolific changes in our day-to-dayRead… Read more »